Our Team

Back Row: Cindy Youngman, Ann Moore, Kaylee Graves, Dawn Hale, Nikki Gland, Kalyn Ratcliff, Emily Forrester
Front Row: Tracy Burlingame, Rhonda Ackerman, Tammy Booth, Sandy Reed
Innovations Salon and Day Spa invites you to come and experience our Salon and meet our highly trained professional team of Designers. We offer our Designers continuous education throughout the year including In-Salon work shops and advanced Paul Mitchell coloring classes. Each Designer takes that extra step in their career development to insure our Guests receive the latest cutting techniques and coloring trends in our ever changing fashion world.
Designers
Rhonda Ackerman
27 years experience
Rhonda works behind the scenes here at Innovations. 
However, she is seen frequently in the salon creating and she is available to take clients upon request.
Training
- 27 years of education and product knowledge at Annual Beauty Shows featuring:
Paul Mitchell, Matrix, Redken, Tressa
- In Salon education hands on with Paul Mitchell Educators for color and cuts
- Paul Mitchell Gathering Las Vegas 2012
Services
- Men,Women, and Children's cuts
- Color
- Highlights
- Customized Foiling for highlights and lowlights
- Waxing (Facial)
- Pedicures
- Manicures
Tammy Booth
26 years experience
Training
- Paul Mitchell In-Salon Advanced Color Training
- Paul Mitchell Block Color
- Roy Peters Redken Color
- Renbow Color
- Helix Hair Academy

- Annual Beauty Shows featuring classes by:
MATRIX, PAUL MITCHELL, REDKEN
- Grund Razor Cutting Techniques Class
- IBS New York (International Beauty Show, NYC)
- Paul Mitchell Gathering Las Vegas 2012
- Kasho hands on Cutting Class
Services
- Men's, Women's and Children's Cuts
- Helix Designer Cuts
- Grund Razor Hair Design
- Customized Dimensional Foils, Hi/Lo-lights
- All-over Color
- Corrective Color
- Block Color
- Permanent Waving
- Sets / Styles
Specialty Service
- Dimensional Color
- Foiling
- Corrective Color
- Designer Razor cuts
Availability
- Monday, Wednesday, Friday 9am - 5pm
- Tuesday, Thursday 9am - 8pm
- Saturday 8-2 (once a month)
Sandy Reed
32 years experience
Training
- Paul Mitchell In-Salon Advanced Color Training
- Paul Mitchell Block Color
- Roy Peters Advanced Color Academy
- Helix Design Academy, "PHD"
- Cleveland Symposium
- Annual Beauty Shows featuring classes by: MATRIX, PAUL MITCHELL, REDKEN
- Grund Razor Cutting Techniques Class
- International Hair Show, Las Vegas
- Paul Mazada
- Dixie Academy
- Kasho hands on Cutting Class
Services
- Men's, Women's and Childrens Cuts
- Helix Design Cuts
- Grund Razor Hair Design
- Customized Dimensional Foils, Hi/Lo-lights
- All-over Color
- Corrective Color
- Block Color
- Permanent Waving
- Ear Piercing
- Facial Waxing
- Special Occassion Styling/Updos
- Specialty Braiding
Specialty Service
- Haircuts and color to Compliment Face Shape
- Special Occassion Styling
Availability
- Monday, Friday 9am -5pm
- Tuesday, Thursday 10am-7pm
- Saturday 9am-3pm
Kayln Lawrence
11 years experience
Training
- Paul Mitchell In-Salon Advanced Color Training
- Roy Peters Redken Color
- Helix Design Academy
- Roy Peters Advanced Color Academy
- Annual Beauty Shows featuring classes by: MATRIX, PAUL MITCHELL, REDKEN
- Grund Razor Cutting Techniques Class
- REPECHAGE Facial & Bodywrap Seminar
- Redken Symposium, Las Vegas
- Kasho hands on Cutting Class
Services
- Men's, Women's and Childrens Cuts
- Helix Design Cuts
- Grund Razor Hair Design
- Customized Dimensional Foiling, Hi/Lo-lighting
- All-over Color
- Corrective Color
- Block Color
- Permanent Waving
- Special Occasion Styling/Updos
- Manicures
- Pedicures
- REPECHAGE Facials
- Waxing: facial and body
Specialty Service
- Special Occasion Styling/Updos
- Highlighting with Foils
Availability
Cindy Youngman
13 years experience
Training
- Paul Mitchell In-Salon Advanced Color Training
- Annual Beauty Shows featuring classes by: MATRIX, PAUL MITCHELL, REDKEN
- Grund Razor Cutting Techniques Class
- REPECHAGE Master class, New York City
- Creative Spa Pedicure and Manicure Certification
- Redken Symposium, Las Vegas
- Helix Design Academy
- Paul Mitchell Gathering, Las Vegas 2012
Services
- REPECHAGE Facials
- Men's, Women's and Children's Cuts
- Grund Razor Hair Design
- Customized Dimensional Foiling, Hi/Lo-lighting
- All-over Color
- Corrective Color
- Block Color
- Permanent Waving
- Special Occasion Styling/Updos
- Manicures
- Pedicures
- Waxing: facial and body
Specialty Service
Availability
- Tuesday , Thursday 10am-7pm
- Wednesday, Friday 9am-5pm
- Alternating Saturday 9am-3pm
Dawn Hale
25 years experience
Training
- Paul Mitchell In-Salon Advanced Color Training
- Annual Beauty Shows featuring classes by: MATRIX, PAUL MITCHELL, REDKEN
- Grund Razor Cutting Techniques Class
- Roy Peters Color Classes
- Matrix Design Cutting Class
- Merle Norman Cosmetics Academy, Los Angeles, CA
Services
- Men's, Women's and Children's Cuts
- GRUND Razor Hair Design
- Customized Dimensional Foils, Hi/Lo-lights
- All-over Color
- Corrective Color
- Block Color
- Permanent Waving
- Special Occasion Styling/Updos
- Facial Waxing
Specialty Service
- Bold under-coloring
- Hi-lighting
- Pedicures
- Razor Designs
Availability
- Tuesday , Thursday 10am-7pm
- Friday 10am-2pm
- Saturday 9am-3pm
Ann Vaught
30 years experience
Training
- Paul Mitchell In-Salon Advanced Color Training
- Helix Design Academy
- Annual Beauty Shows featuring classes by: MATRIX, PAUL MITCHELL, REDKEN
- Grund Razor Cutting Techniques Class
- Roy Peters Advanced Color Academy
- Matrix Design Cutting Class
- Kasho hands on Cutting Class
Services
- Men's, Women's and Children's cuts
- Grund Razor Hair Design
- Customized Dimensional Foils, Hi/Lo-lights
- All-over Color
- Corrective Color
- Block Color
- Shampoo and Set
- Pedicures
- Permanent Waving
- Facial Waxing
Specialty Service
- Permanent Waving (Perms)
- Razor cuts
Availability
- Monday, Friday 9am-5pm
- Tuesday 9am-7pm
- Alternating Saturday 8am-2pm
Kara Edmonds
6 years experience
Training
- Paul Mitchell In-Salon Color Training
- Paul Mitchell In-Salon Up-Style Class

- Jane Iredale Makeup University
- Roy Peter's Redken Color Academy
- Fashion Focus Beauty Show
- Charlotte Show
- Kasho hands on Cutting Class
Services
- Men's, Women's and Childrens Cuts
- All-over Color
- Corrective Color
- Customized Dimensional Foils
- Special Occasion Styles
- Facial, Body and Intimate Waxing
- Manicures
- Pedicures
- Makeup Application
Specialty Service
- Facial, Body Waxing
- Brazilian Waxing
- Foiling
- Make-Up Design
Availability
- Tuesday, Thursday 2pm-7pm
- Wednesday 9am-4pm
- Saturday 8am-3pm
Kaylee Graves
6 years experience
Training
- Salon Centric Fall Show
- BSG - Charlotte Fashion Focus
- Sephora Make-Up Classes

Services
- Men's, Women's and Childrens Cuts
- All-over Color
- Corrective Color
- Customized Dimensional Foils
- Special Occasion Styles
- Facial, Body and Intimate Waxing
- Manicures
- Pedicures
- Makeup Application
- Permalash
- Teeth Whitening
Specialty Service
- Designer Foiling
- Formal Occasion Styles
- Make-up design
Availability
- Monday 9am - 3pm
- Tuesday / Thursday 11am - 7pm
- Friday 9am - 5pm
- Alternating Saturdays
Tracy Burlingame
29 years experience
Training
- Helix Academy Graduate
- Roy Peters Color Design
- Creative Nail Masters Class
- Redkin Symposium Las Vegas
- Redkin Exchange
- NY International Show

- Matrix Color and Finish Class
- Yearly Education / Spring and Fall
- In Salon Hands on Workshops
Services
- Men's, Women's and Childrens Cuts
- All-over Color
- Corrective Color
- Customized Dimensional Foils
- Special Occasion Styles
- Facial waxing
- Manicures
- OPI lNails Services
- Pedicures
- Sets / Styles
Specialty Service
- Dimensional Foiling
- Pedicures
- Manicures
Availability
- Tuesday / Thursday 9am -7pm
- Wednesday 9am - 5pm
- Friday 9am - 2pm
- Alternating Saturdays
Massage Therapists
Brittney Smith, CMT
3 years experience
For more information on Brittney, please click here.
Training
- Specialty Training in Swedish, Deep Swedish, Myofascial Release, Shiatsu, Trigger Point Therapy, customized for each individual's needs.
- Prenatal, labor, postpartum & infant massage
Sonia Shultis, CMT
6 years experience
For more information on Sonia, please click here.
Training
- Swedish massage with elements of Esalen, Forearm Dance and reflexology
- Deep tissue massage with muscle energy technique, trigger point, myofascial release and reflexology
- Hot stone therapy in conjuction with either Swedish or deep tissue techniques
- Specialized in prenatal and postnatal massage using Swedish, deep tissue, reflexology, shiatsu and lymphatic drainage.
- Infant massage instruction
Front Desk Coordinators
Nikki Gland and Emily Forrester
Let our Front Desk Coordinators know how we can help you! With a friendly smile, and a cheerful voice, Nikki and Emily are always there to help our guest with all Salon and Spa needs.
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